Nippon Paper Industries USA has professional and experienced Sales Organization to support our customers.

Our sales group includes several professionals with a proven track record of success:

 MarkFournier3 Mark Fournier, Director Sales and Marketing – Mark has more than 25 years of industry experience with a focus on sales and development of specialty paper applications. Mark is located in Port Angeles, Washington.
 FrankEspySmall Frank Espy, Sales Representative – Frank is a 35 year Kraft paper sales and technical services veteran and has served industrial and specialty converters all over the country. Frank is located in Port Angeles, Washington.
Brad Johnson, Technical Service Representative Brad is responsible for Sales and Technical support of NPI USA products. Brad has more than 25 years of direct experience with printing and converting lightweight papers. Brad is located in Greeley, Colorado.
Kathy Konopaski, Customer Service Representative Kathy is responsible for interfacing and communicating with our customers on order entry, status, shipment and issues that may develop in the manufacturing process. Kathy is located at the Mill in Port Angeles.

Quality Claim Policy

NPI USA’s quality claim policy outlines and defines the terms of liability and proper procedure to make a claim including required documentation and evidence. Download PDF

Roll Number Format

NPI USA uses a modified TAPPI format for our roll numbers that allows customers to easily interpret important information about the roll including when it was made, what paper machine it was made on and other key information about the production including reel, set and position. Download PDF